📞 Customer Support & Primary Contact
Important Note on Grievance Redressal
If you are dissatisfied with any aspect of our services, please raise your concern through the following channels:
- Email: dr.bhaveshthacker@gmail.com
- Phone: +91 70696 15556
🔁 Escalation Process
Contact Us First
Raise your grievance directly with us via email or phone
7 Working Days
We will respond and attempt to resolve your concern within 7 working days
SEBI Escalation
If unresolved or unsatisfactory response, escalate directly to SEBI
Escalation Timeline
If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the platforms listed below.
🔗 SEBI Grievance Platforms
If your grievance is not resolved satisfactorily, you can escalate it directly to SEBI through the following official channels:
📱 SEBI SCORES Mobile Apps
Download SEBI SCORES App
File and track your complaints directly from your mobile device
🎓 Investor Education & Awareness Tools
SEBI Investor Website
Comprehensive source of investor rights, guidelines, and market tools
https://investor.sebi.gov.in/📱 SEBI Saarthi App (Investor Education)
Learn about investments and financial markets
🚨 Investor Protection Guidelines
To Avoid Unauthorised & Fraudulent Services
💳 Important Notice on Fee Payments
All fee payments for research services must be made only through the official website of the SEBI-registered Research Analyst (RA) and via verified and approved payment channels.
THACKER BHAVESH H (SEBI Reg. No.: INH000020907) does not authorize any third-party payment links, UPI IDs, or personal accounts for receiving service fees.
✅ Accepted Payment Methods
- Payment gateway linked through the official website: www.drprofits.in
- Direct transfers to the bank account registered in the name of THACKER BHAVESH H
- Centralized Fee Collection Mechanism (CeFCoM)/Verified UPI, if applicable
🛑 Important Disclaimer
Payments made through unofficial means (e.g., personal accounts, unverifiable links, or agents claiming to represent the RA) will not be considered valid, and no responsibility or grievance redressal will be entertained for such transactions.
Safety Guidelines:
- To avoid fraud or impersonation, always verify the payment instructions directly on the official website and retain receipts for all transactions
- Always insist on payment invoices from the RA's official email address listed with SEBI
- Immediately report any suspicious or unauthorised accounts or individuals claiming to represent us
- Verify our registration using the official SEBI and BSE links provided below
🔍 Verify Our Registration:
📰 BSE Investor Alerts & Press Releases
Stay updated on investor alerts and press releases from the Exchange:
🗂️ Investor Charter & Complaint Table
Complete Documentation Available
To view our full Investor Charter, MITC, Service Timelines, and Complaint Handling Matrix, visit our official website:
📋 Available Documents:
- Investor Charter: Your rights and our responsibilities
- MITC (Most Important Terms and Conditions): Key service terms
- Service Timelines: Expected response and resolution times
- Complaint Handling Matrix: Detailed complaint process and escalation
- Fee Structure: Transparent pricing for all services
- Risk Disclosures: Important investment risk warnings
💝 Our Commitment to You
🌟 We Value Your Trust
At Dr Profits, we are committed to maintaining the highest standards of transparency, service quality, and investor protection. Your satisfaction and trust are our top priorities.
Thank you for giving us the opportunity to serve you responsibly.
SEBI Registered Research Analyst | INH000020907 | BSE Enlistment: 6595